ClickCease

FAQ

Getting Started & Building Your Inventory

The easiest way to get going is to schedule a live demo with us.
That’s where we set everything up for you — right out of the gate.

Here’s what happens on that call:

  1. We create your custom SDS portal (yourcompany.sds.center) right there on the spot.

  2. We walk you through the basics of how to use it — adding chemicals, searching, scanning barcodes, etc.

  3. You’ll see both service levels (Toolbox vs. Autopilot) in action so you can pick what makes sense for your workload and budget.

  4. When you’re ready, we’ll help you choose a library size and activate your account.

There’s no shopping cart, no confusing checkout flow, no guesswork.
Just book a demo, and we’ll take it from there.

Yep — no problem at all.
If you just want to poke around and get a feel for how things work, you can jump straight into our SDS Toolbox sandbox and try it out yourself right now:

👉 Try the SDS Toolbox Sandbox

In the sandbox you can:

  • Search and view SDSs

  • Upload files

  • Try the indexing workflow

  • See how the admin dashboard feels

  • Experiment at your own pace

There’s no setup, no login, and no commitment.
It’s simply a hands-on way to see what our DIY Toolbox experience is like before booking a live demo.

No. You’ve got options.
You can walk your sites with your phone and scan everything, upload lists or PDFs you already have, or search our 1.2M-document community library. Most folks use a mix of all three.

Yes. If you have a list of product names and manufacturers, you can upload it as a CSV and the system will prefill the “pending chemicals” for you. From there, you just attach the SDS or send it to us (if you’re using Autopilot).

When you inventory with your phone or add items manually, the system automatically looks for matches in your existing library. If WD-40 is already in your inventory, we won’t create another one — we just tag the new location to it.

You can type the name and manufacturer manually and snap a photo — the picture helps avoid mix-ups (like “lemon vs. fresh breeze” versions).

Accessing SDSs (Employees & Field Use)

No app. No password.
It’s just a website (e.g., yourcompany.sds.center) that anyone can open instantly.

Yes. The whole system is designed for mobile — scanning QR codes, searching, viewing SDS PDFs, all of it.

Yes. They tap the little camera icon on the portal, point their phone at the product’s barcode, and if it’s in your library, the SDS loads instantly.

They’ll get a “no SDS found” message and a button to Request Missing SDS.
This sends the chemical to your admin queue so nothing slips through the cracks.

Compliance Questions (OSHA/JCAHO/etc.)

Yes. We hit the three big pillars of HAZCOM:

  1. Availability: Employees can instantly access SDSs from any device.

  2. Inventory: You build and maintain a compliant chemical inventory.

  3. Documentation: You can export everything you need (inventory, SDSs, labels).

OSHA does not require binders — just access.
But if your inspectors prefer paper, you can create binder-style PDFs or print SDSs anytime.

You have three options:

  • Use our offline tablet mode (download SDSs to a device).

  • Keep a printed backup binder if you want.

  • OSHA also allows telephone transmittal — meaning staff can call a designated person who reads the SDS information over the phone.

Autopilot vs Toolbox (Who Does the Work?)

Think of Toolbox as DIY and Autopilot as done for you.

  • Toolbox: You upload or choose SDSs and index them yourself.

  • Autopilot: You scan or type the chemical name → we do the rest:

    • Find the SDS

    • Contact manufacturers

    • Index the data

    • Update everything every six months

Toolbox saves money; Autopilot saves time (and sanity).

Yes, you can downgrade at the end of your annual term.
You can upgrade anytime.

Locations, Permissions & Scalability

No. Unlimited locations. Build out your structure however you want.

Yes. You can give people:

  • Full admin access,

  • Limited access to specific locations, or

  • No admin access (employees only).

Totally up to you. Some people keep everything in one big list; others break it down into:

  • Departments

  • Geographical Regions

  • Retail Locations

  • Apartment properties

Use whatever structure makes sense for how you operate.

SDS Documents & Updates

If you’re on Autopilot: every six months, automatically.
If you’re on Toolbox: you’ll update them manually whenever you choose.

On Autopilot, we always go to the manufacturer to get the newest version.
The community library is just a convenience – great for speed, not guaranteed to be the latest.

Labels & Printing

No. You can print on:

  • Avery labels

  • Any standard office printer

  • Plain paper + tape (works fine)

Yes. Every label contains a QR code that jumps straight to the SDS for that product.

Binders & Exports

Yes. Use the “With Selected → Download Zip” tool.

Absolutely. The system can generate a full binder PDF automatically.

Yes, with one click.
Excel exports include:

  • Master inventory

  • Optional per-location tabs

  • Pictograms

  • Manufacturer info

  • Part numbers/aliases

Training Your Employees

Yes, you can schedule live web- based training for your administrators. For your general employees we provide documentation to help with the SDS system portion of your HazCom training.


You still handle:

  • How to read an SDS

  • Chemical hazards in your work areas

  • Your internal safety policies

Yes, we include a 3-page “Employee SDS Instructions” handout you can drop right into your HAZCOM training.

Your Administrators will find our Full Administrative Guide helpful for all SDS management functionality.

Pricing

Pricing is based on:

  1. Your total number of SDSs in the active library

  2. Whether you use Toolbox or Autopilot

  3. If you want your SDS’s translated into different languages

Nothing else affects price — not locations, not users, not storage.

No. You buy a maximum library size (e.g., 250 SDSs, 500 SDSs).
You can upgrade anytime if you outgrow it.

Have a question not answered here?

Ask us directly by calling (657) 549-1416 – or send us an email over on our Contact Us page.

How Do You want to Explore?

Choose the product demo that works for you.

Self Directed Demo

Try out the system now with our self-directed fully interactive demo where you can see how employees and administrators will browse, search, inventory, and manage your SDS library.

Setup Free Trial

Meet with a HazCom expert who will setup a custom free trial for your business and demonstrate how the system can help simplify your compliance and save you and your team time.